Privacy Policy

Last updated: December 2024

ashbinswoq B.V. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website ashbinswoq.life or use our automotive services.

Data Controller

ashbinswoq B.V. is the data controller for your personal information. We are registered in the Netherlands with company number 21947368 and VAT number NL859237164B150. Our registered address is Hoofdstraat 142, 1015 TX Amsterdam, North Holland, Netherlands.

Data Collection

The data we collect includes personal information such as your name, email address, phone number, and any messages you send through our contact forms. We also collect technical data including your IP address, browser type, device information, and website usage patterns through cookies and similar technologies. When you visit our showroom or use our services, we may collect additional information related to your automotive needs and preferences.

How We Use Your Information

We explain how we use your information for several purposes under our legal basis for processing. We use your personal data to respond to your inquiries, provide automotive services, process transactions, and communicate about our used car inventory. We also use this information to improve our website functionality, analyse usage patterns, and ensure compliance with legal obligations. Our use of your data helps us deliver better customer service and maintain our business operations.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Legitimate Interest: To operate our business, improve our services, and communicate with potential customers
• Contract: To fulfil our obligations when you purchase a vehicle or service from us
• Consent: When you explicitly agree to receive marketing communications or use certain website features
• Legal Obligation: To comply with Dutch automotive regulations and tax requirements

Data Sharing

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, conducting business, or servicing you, including payment processors, automotive inspection services, and professional advisors. These parties are contractually obligated to keep your information confidential and use it only for the specified purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Customer inquiry data is typically retained for 3 years, transaction records for 7 years in compliance with Dutch tax law, and website analytics data for 26 months. We regularly review our data retention practices and securely delete information that is no longer needed.

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Access: Request a copy of your personal data we hold
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data under certain circumstances
• Restriction: Request limitation of processing your personal data
• Portability: Request transfer of your data to another controller
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw Consent: Withdraw consent for processing where applicable

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. Essential cookies are necessary for website functionality, while analytics and marketing cookies require your consent. You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. For detailed information about our cookie usage, please see our Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit, secure server hosting, regular security updates, and access controls limiting who can view your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission, to protect your data in accordance with GDPR standards.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or need to contact us regarding your personal data, please contact us using the following information:

Supervisory Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with GDPR. You can contact them at autoriteitpersoonsgegevens.nl or by phone at +31 70 888 8500.